Comments on: SUN is now Offering Broadband Wireless http://techathand.net/sun-is-now-offering-broadband-wireless/ Philippines, Blogging, SEO & Tips Fri, 10 Feb 2012 05:38:11 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Willie Domingo http://techathand.net/sun-is-now-offering-broadband-wireless/comment-page-1/#comment-12964 Willie Domingo Thu, 20 Aug 2009 15:46:56 +0000 http://techathand.net/2008/08/sun-is-now-offering-broadband-wireless/#comment-12964 I have been a subscriber of SBW for more than 10 months now. I had an acceptable speed connection with SBW during the first 6 months but experience slow connections during the last 4 months. I have been complaining about having slow connections at my area during peak hours. I have been trying to follow up with SBW customer service for the past 4 months now due to the slow connections. They agree that there is a problem with my area but they will never refund my payment since the reason that I have slow connections is due to congestion of users and not due to the system. This is because, if you would look at some of the literatures of SBW, there are small imprints that say that SBW could slow down during peak hours. For this reason, they are free from complaints and suit from DTI. My subscription with SBW is not locked in for 2 years. I am decided to terminate my subscription from SBW even if I will waste my investment on their modem and router but you have to apply in their main office for termination which will really be a hassle. You can only also refund the 1000 pesos deposit after 6 months from service termination. They said that SBW is continually improving their service in my area but doesn't know when. So I asked if I could just hold my subscription with SBW while their connection is slow and would just re-subscribe when they already improved the system. They said that it could be possible but you have to pay 500 pesos for the reconnection fee. Given the situation, I asked if I would just not pay the following months until my service is terminated. They said that after 2 months of non-payment, the SBW subscription would be disconnected but I would continually be charged every month even if the subscription is not being used until I pay and could receive a demand letter from their lawyers. I asked where I could complain in writing and who to write to but they would never give a supervisor name. They just told me to email my complaint directed to a "To whom it may concern" to suncellular@digitel.com.ph THIS IS A SUPER WARNING! Think very well before subscribing to SBW. TO ALL THOSE WHO HAVE SUBSCRIBED TO SBW AND IS NOT SATISFIED AND DOESNT HAVE THE TIME YET TO GO THROUGH THE HASSLES OF TERMINATING FROM THEIR SERVICE OR TO THOSE WHO HAVE A LOCK IN PERIOD OF 2 YEARS ... DONT PAY FOR THE NEXT 2 MONTHS JUST BEFORE DISCONNECTION!!! LET THEM FEEL THAT THEY HAVE TO IMPROVE THEIR SYSTEM. HOPEFULLY I WILL HAVE TIME TO REALLY GO TO THEIR MAIN OFFICE TO TERMINATE MY SUBSCRIPTION. HOPEFULLY I WILL NOT HAVE MORE HASSLES WHILE DOING THIS! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! I have been a subscriber of SBW for more than 10 months now. I had an acceptable speed connection with SBW during the first 6 months but experience slow connections during the last 4 months. I have been complaining about having slow connections at my area during peak hours. I have been trying to follow up with SBW customer service for the past 4 months now due to the slow connections. They agree that there is a problem with my area but they will never refund my payment since the reason that I have slow connections is due to congestion of users and not due to the system. This is because, if you would look at some of the literatures of SBW, there are small imprints that say that SBW could slow down during peak hours. For this reason, they are free from complaints and suit from DTI.

My subscription with SBW is not locked in for 2 years. I am decided to terminate my subscription from SBW even if I will waste my investment on their modem and router but you have to apply in their main office for termination which will really be a hassle. You can only also refund the 1000 pesos deposit after 6 months from service termination.

They said that SBW is continually improving their service in my area but doesn’t know when. So I asked if I could just hold my subscription with SBW while their connection is slow and would just re-subscribe when they already improved the system. They said that it could be possible but you have to pay 500 pesos for the reconnection fee.

Given the situation, I asked if I would just not pay the following months until my service is terminated. They said that after 2 months of non-payment, the SBW subscription would be disconnected but I would continually be charged every month even if the subscription is not being used until I pay and could receive a demand letter from their lawyers.

I asked where I could complain in writing and who to write to but they would never give a supervisor name. They just told me to email my complaint directed to a “To whom it may concern” to suncellular@digitel.com.ph

THIS IS A SUPER WARNING!

Think very well before subscribing to SBW.

TO ALL THOSE WHO HAVE SUBSCRIBED TO SBW AND IS NOT SATISFIED AND DOESNT HAVE THE TIME YET TO GO THROUGH THE HASSLES OF TERMINATING FROM THEIR SERVICE OR TO THOSE WHO HAVE A LOCK IN PERIOD OF 2 YEARS …

DONT PAY FOR THE NEXT 2 MONTHS JUST BEFORE DISCONNECTION!!!

LET THEM FEEL THAT THEY HAVE TO IMPROVE THEIR SYSTEM.

HOPEFULLY I WILL HAVE TIME TO REALLY GO TO THEIR MAIN OFFICE TO TERMINATE MY SUBSCRIPTION. HOPEFULLY I WILL NOT HAVE MORE HASSLES WHILE DOING THIS!

WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING!

]]> By: Sun broadband use in many computers (CheAP Price!) http://techathand.net/sun-is-now-offering-broadband-wireless/comment-page-1/#comment-10593 Sun broadband use in many computers (CheAP Price!) Tue, 21 Apr 2009 04:12:02 +0000 http://techathand.net/2008/08/sun-is-now-offering-broadband-wireless/#comment-10593 Want To Share Sun Broadband in Many COMPUTERS In just 84 pesos??? Just PM me in Yahoo Messenger or Yahoo Mail (joshua_erese11@yahoo.com) Want To Share Sun Broadband in Many COMPUTERS In just 84 pesos??? Just PM me in Yahoo Messenger or Yahoo Mail (joshua_erese11@yahoo.com)

]]> By: Dexter Panganiban http://techathand.net/sun-is-now-offering-broadband-wireless/comment-page-1/#comment-7239 Dexter Panganiban Sat, 10 Jan 2009 04:40:05 +0000 http://techathand.net/2008/08/sun-is-now-offering-broadband-wireless/#comment-7239 @Click my site, Great to know that.. there will be testing muna.. You can send me PR updates if you want it to be covered here in my blog.. Just let me know.. I have my contact links sa may header ko @Click my site,

Great to know that.. there will be testing muna.. You can send me PR updates if you want it to be covered here in my blog.. Just let me know.. I have my contact links sa may header ko

]]> By: Dexter Panganiban http://techathand.net/sun-is-now-offering-broadband-wireless/comment-page-1/#comment-7238 Dexter Panganiban Sat, 10 Jan 2009 04:38:42 +0000 http://techathand.net/2008/08/sun-is-now-offering-broadband-wireless/#comment-7238 @Nefee, Di po ako taga Masbate.. From Batangas po .. I am a Mapuan.. Baka doon tayo nagkakilala :) @Nefee,

Di po ako taga Masbate.. From Batangas po .. I am a Mapuan.. Baka doon tayo nagkakilala :)

]]> By: Click my site http://techathand.net/sun-is-now-offering-broadband-wireless/comment-page-1/#comment-7224 Click my site Fri, 09 Jan 2009 12:04:00 +0000 http://techathand.net/2008/08/sun-is-now-offering-broadband-wireless/#comment-7224 Free demo po muna before you subscribe for you to experience the speed. Free demo po muna before you subscribe
for you to experience the speed.

]]> By: Nefee http://techathand.net/sun-is-now-offering-broadband-wireless/comment-page-1/#comment-7223 Nefee Fri, 09 Jan 2009 11:48:44 +0000 http://techathand.net/2008/08/sun-is-now-offering-broadband-wireless/#comment-7223 unlimited na po ngaun ang lahat ng plans ng sun broadband wireless click my name Dexter Panganiban? Parang kilala kita sir ah. taga masbate po ba kayo? unlimited na po ngaun ang lahat ng plans ng sun broadband wireless

click my name

Dexter Panganiban?

Parang kilala kita sir ah.

taga masbate po ba kayo?

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