Comments on: My Very Bad Experience with Citibank Philippines on Credit Card

By: yam

yam — Mon, 27 Dec 2010 06:23:58 +0000

bad experience also kc nanakot sila napilitan nalng ako magbayad ng full para tapos na…di talaga maganda…

By: How to Purchase from Ebay and Delivered in Saudi Arabia ? | Technology At Hand | archively

Sat, 23 Oct 2010 22:08:05 +0000

[...] My Very Bad Experience with Citibank Philippines on Credit Card I was forced to do this post because for the second time around Citibank Philippines delivered my … [...]

By: Dexter Panganiban

Dexter Panganiban — Sat, 04 Sep 2010 09:20:32 +0000

@dennez de vera,

If I were I will send a formal complaint either by fax or email to them

By: dennez de vera

dennez de vera — Sat, 04 Sep 2010 09:16:14 +0000

citibank is stupid bank,last 2008 i apply a credit card i used my card 2 months then after that i decided to change my new o re apply again kc gusto ko yung mataas na amount kya lang ang problem send nila sa HR dept.ibang tao ang nka received ng card ko kya i decided na close na yun i talked the customer service agent im expecting na ok na sya nka close, then suddenly last 3 days ago bigla na lng ako ngulat naka received ako ng galing sa citibank na bayaran ko dw gn2 kalaki utang..pero ibang account #.please help what i can i do..and2 po ako sa abroad..

By: Dexter | Tech At Hand Dot Net

Dexter | Tech At Hand Dot Net — Mon, 06 Jul 2009 16:04:32 +0000

@darky,
I am paying thru metrobank . Electronic transfer

By: darky

darky — Mon, 06 Jul 2009 15:00:56 +0000

bro where did you pay your citybank in saudi.

By: Dexter Panganiban

Dexter Panganiban — Tue, 20 Jan 2009 05:45:34 +0000

@Bebe,

Sad to hear that from you. In fairness to Citibank. They are better in Overseas Filipino connected to the credit card. Many times I called them to check my latest billing and good to know that it only takes them about a second to respond to my query. This saves me money in waiting.

So I hope that Citibank will do something like this in local.

By: Bebe

Bebe — Tue, 20 Jan 2009 05:38:12 +0000

CITIBANK is the worst bank I ever had. They’re very unprofessional and their customer service keeps you waiting for more than an hour and transfers you to different departments who can assists you. They don’t know how to handle their customer’s account. Even if their mistake, you will still pay at the end. Citibank will send you billing statements and when you paid for that on time, you won’t see your payment on next statement. So, your next statement will reflect interest and late charges. This is Citibank in the Philippines. And look on this, if you didn’t pay for that, they will be sending you demand from their letter that YOU should pay for the amount you owe otherwise they will bring it to their lawyer and court…This is what they’re doing to their clients. In tagalog word, “TAKUTAN!” They make filipinos innocent and stupid!
When I called them, they said that they continue sending billing statement to me and they have records who receive that bill. But I haven’t received any statements from them. I called their customer service and still they hung up me for more than one hour and I’m running out of load from my phone. And now they’re saying that I still owe them… What the hell??
They’re really stupid!

By: Dexter

Dexter — Wed, 12 Mar 2008 13:20:02 +0000

Hello Marissa, I am so sorry that you have experienced the same faith with Citibank.. But anyway now they are doing ok.. I don't know if they read this article in the net or what.. Dexter's last blog post..Be a Plumber Fix Your Leaking Site

By: Marissa Langseth

Marissa Langseth — Tue, 11 Mar 2008 18:42:38 +0000

Citibank is really goofy even in the USA.
Mind you, I have bad experiences with them.
They will apologize one million times, but will still do the same thing. Be careful with them, even if it is their mistake, you will be the one to pay in the end.
I just bank with them for one reason – they are also in Cebu – otherwise, I could have ditched them a long time ago. They do not have common sense.